UNCG SpartanCard Center


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UNCG Home > Business Affairs > Business Services > SpartanCard Center

Lost & Damaged Cards

Locking your SpartanCard

  • If your SpartanCard has been lost or stolen, lock it immediately using Blackboard.

  • Once you are logged in click the My Accounts tab at the top.

  • Click the "Report Card Lost or Stolen" link. Your card is now locked and your funds are protected from unauthorized access.

  • If you find your card and wish to unlock it you must bring it, in person, to the SpartanCard Center for verification. You may not unlock your card over the phone or internet.

Protecting your SpartanCard

  • Treat your card with care.

  • Don’t put stickers on your card.

  • Do not punch holes in your card.

  • Don’t expose your card to water or extreme heat.

  • Carry your SpartanCard in your wallet or in a protective card sleeve to keep the magnetic stripe from becoming damaged.

Replacing your SpartanCard

  • Replacement of a lost card is $20.

  • Replacement of a damaged card is $5. To qualify for the $5 replacement fee you must submit your old card to the SpartanCard Center at the time of card creation / payment.